Security & Privacy

Our Commitment to Privacy

Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


Your account and database are username, password protected, 128 byte encrypted, and safe with us. Because you choose the username and password yourself, you control who has access to your account. Your client list is your property and under NO circumstances will we solicit your clients. Under NO circumstances will your account and client information be shared, distributed, or sold. The account information and client list is your property and is used for the sole purpose of gift mailings to your clients only.

The Information We Collect

This notice applies to all information collected or submitted on The Birthday Company's website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Company
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information
  • On some pages, you can submit information about other people. For example, if you add a client to your online account for the purpose of gift mailing, you will need to submit the recipient's name, address, and birthday (month & day). In this circumstance, the types of personal information collected are

  • Name
  • Address
  • Birthday (month & day)
  • The Way We Use Information

    We use the information you provide about yourself when placing an order only to complete that order. We do not, and will never share your account or client list information with any outside parties. Your account and database/client list are your property and are used for the sole purpose of client gift mailings.

    We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order (i.e. US Postal Service).

    We offer greeting cards and gift cards by which you can personalize a product you order for another person. Information you provide to us to create a greeting card or gift card is only used for that purpose, and it is only disclosed to the individual receiving the gift.

    We use our customer email addresses to answer questions regarding invoices, client list management, and service or system upgrades. Such addresses are not used for any other purpose and are not shared with outside partners.

    Our Commitment to Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    Our Commitment to Children's Privacy

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. If you would like us to generate and send a greeting card and gift to someone under the age of 13, as may be the case with a client's child, please have us address the mailing to the parent or guardian.

    How You Can Access or Correct Your Information

    You can access and change all your personally identifiable information that we collect online by logging into your username and password protected account and visiting the "Edit My Account" option on the main menu. You can also view and change information contained in your client list by using the "Show My Clients" function and then editing a specific client. We use this procedure to better safeguard your information.

    To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

    How to Contact Us

    Should you have other questions or concerns about these privacy policies, email us at, or send mail to:

    The Birthday Company
    2882 Diamond Mill Cir
    Coralville, IA 52241

    Customer Service:

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